Reimagining Global Capability Centres as Engines of Innovation

1230 hrs.  
18 January 2023
Tamil Nadu Lounge
Promenade 73, Davos
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Reimagining Global Capability Centres as Engines of Innovation

Today, India is home to one half of Global Capability Centres (GCCs) worldwide. With around 25% of Fortune 500 companies operating their capability centres out of the country, this number continues to grow from both the existing GCCs expanding their footprint, and organizations without India presence setting up shop.

In the last 5 years, 20% of the growth in GCCs came from greenfield investment. The GCCs are undergoing a radical transformation. They are assuming a more strategic partner’s role than a cost arbitrage set up. In a recent survey conducted by Deloitte two-thirds of the GCCs surveyed considered building new capabilities and centres of excellence as their primary focus area over the next 3 years.

Today, we see a growing number of companies from around the world running their product development, conventional R&D, and Engineering R&D (ER&D) out of their India offices. Moreover, the trend seems to be percolating across sectors from software, automobiles, industrial, pharma / MedTech, CPG, electronics & hardware, semiconductors to BFSI.

This trend is expected to accelerate further with the increasing ‘softwarisation’ of sectors. Even traditionally ‘hardware-focused’ industries like energy, manufacturing, and auto are starting to see digitalisation of their sectors. Digital engineering powered by software and digital skills are coming into high demand when companies looking to make their product portfolio ‘connected and smarter’, make India; the go-to destination.

This refocusing is especially pertinent for the ER&D function – something that HQs chose to keep close to their chest. A growing number of GCCs in India taking up the mandate for engineering innovations to retain a competitive edge for their companies. While this drift is not necessarily new, it was catalysed significantly with the emergence of the pandemic. Companies were forced to move many of their operations including ER&D to a decentralised model almost overnight, and subsequently realised that it was indeed possible to have remote teams deliver the same level of output as a team physically based out of a single office. A recent global ER&D pulse survey co-published by NASSCOM and Deloitte estimates that 1 out of 3 R&D employees will continue to work remotely.

In this context our panel discussion will examine trends along the following:

  • Growth trajectory of GCCs in India: How has the experience been with setting up GCCs in India, and where is this four-decade phenomenon heading to? What is the future growth potential? Can some best practices and lessons be shared?
  • What are the latest investment sentiments of corporate leadership across geographies and sectors? What are their key priorities and challenges in the short-term and medium-term horizons?
  • How are the GCCs in India stepping up to cater to the growing demand from their parent organizations for tech talent, innovation, and overall ownership of work?
  • How is Tamil Nadu positioned to enable the evolving demands of the global markets for a cutting-edge ecosystem across functions, including ER&D?

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Speakers

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THANGAM THENNARASU

HONORABLE MINISTER, INDUSTRIES, INVESTMENT PROMOTION, AND COMMERCE DEPARTMENT, GOVERNMENT OF TAMIL NADU

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S KRISHNAN

ADDITIONAL CHIEF SECRETARY, INDUSTRIES DEPARTMENT GOVERNMENT OF TAMIL NADU

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RAGHURAM G. RAJAN

Katherine Dusak Miller Distinguished Service Professor of Finance, Chicago Booth

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Sam Balaji

Global Leader | Consulting, Deloitte

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Barbara Karuth-Zelle

COO at Allianz

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Ankur Seth

Global Transformation Director at Maersk

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Rahul Rajupalepu

Stellantis India ICT Head

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Ted Brodheim

Global CIO Advisor - Education

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